ARTIFICIAL INTELLIGENCE AND ORGANIZATIONAL HEALTH: PSYCHOSOCIAL IMPACTS AND CHALLENGES IN CONTEMPORARY WORK

Abstract

This study aims to analyze the impacts of artificial intelligence (AI) on organizational health, considering its psychosocial implications and the challenges associated with contemporary work. This is a bibliographic study with a qualitative, exploratory, and descriptive approach, conducted in accordance with the PRISMA guidelines. The analysis of the scientific literature identified the main contributions of AI to task automation, process optimization, innovation, and decision-making support, as well as the risks associated with algorithmic management, work intensification, reduced autonomy, job insecurity, and occupational stress. The findings indicate that the effects of AI on organizational health depend on implementation conditions, management practices, and the governance mechanisms adopted by organizations. It is concluded that the integration of these technologies requires strategic planning, transparency, continuous training, and worker participation to reconcile innovation and productivity with the preservation of mental health and well-being in the workplace.