THE USE OF BUSINESS INTELLIGENCE AND ENTERPRISE RESOURCES PLANNING IN SUPPORT OF STRATEGIC DECISION MAKING

Abstract

This article is based on a qualitative research, where the implementation of usiness Intelligence and Enterprise Resources Planning in the Information Management of organizations that aim to employ Information and Communication Technologies to promote a distribution was analyzed through a literature review of data with real value and thus enabling companies to elaborate effectively in decision making. Therefore, the present study presents information on how these tools (software) assist the decision-making process and how they should be implemented, promoting an environment for valuing information and the skills of employees.