THE APPLICABILITY OF THE RIGHT OF RETURN GUARANTEED BY THE CONSUMER PROTECTION CODE TO CONTRACTS CONCLUDED VIA THE INTERNET

Abstract

This article analyzes the application of the Consumer Protection Code (CDC) to contracts concluded via the internet, focusing on the legal validity of the right of return within the Brazilian legal system. The research employs a bibliographic and documentary methodology, based on the analysis of doctrines, jurisprudence, and provisions of the Civil Code and the CDC to address the absence of specific legislation for electronic commerce. The results indicate that, although the virtual environment presents particularities regarding formation and the place of celebration, electronic contracts possess the same legal nature as traditional contracts, being governed by principles such as autonomy of will, good faith, and transparency. It concludes that the Consumer Protection Code is fully applicable to online consumer relations, ensuring the consumer the right of withdrawal and protection against abusive practices, regardless of the technological medium used for the transaction.