INTEGRATION BETWEEN QUALITY, MAINTENANCE, AND OPERATIONS IN REDUCING OPERATIONAL VARIABILITY IN CHEMICAL PROCESSES: A Case Study

Abstract

The chemical industry requires strict control to reduce operational variability and ensure productive efficiency. This study analyzes the integrated application of continuous improvement practices, quality control, and industrial maintenance. It is applied research, qualitative with quantitative support, conducted through a case study in a production unit, with data obtained from operational records and internal reports. The results indicate a reduction in failures, greater process stability, decreased rework, and increased maintenance efficiency. It is concluded that the integration of these practices contributes to industrial reliability and performance.