ELECTRONIC INFORMATION SYSTEM (SEI): NOTES ON THE PLATFORM FOR MANAGING ELECTRONIC PROCESSES AND DOCUMENTS IN THE FEDERAL PUBLIC ADMINISTRATION

Abstract

The Electronic Information System (SEI) is one of the most innovative initiatives of the Federal Public Administration regarding the electronic management of documents and administrative processes. Through successive updates, the system has expanded its functionalities, improved security and usability, consolidating itself as a robust platform and, although it still requires adjustments and improvements, it is marked by practical efficiency. In this context, through exploratory research, this work analyzes the SEI based on its concepts, characteristics, applications, and challenges, drawing on recent studies and official information on the subject, contextualizing it within the historical process of incorporating information and communication technologies in the federal public sector. Furthermore, it discusses the challenges faced since its implementation in 2013, as well as the measures adopted to overcome them, highlighting that the SEI represents not only a technological innovation but also an instrument capable of contributing to administrative efficiency and improving the quality of life of citizens.