EMOTIONAL INTELLIGENCE IN CORPORATE MANAGEMENT: AN EXPERIENCE REPORT ON LEADERSHIP AS A STRATEGIC FACTOR FOR RISK MITIGATION

Abstract

This article addresses financial management and risk analysis from the perspective of emotional intelligence, highlighting how socio-emotional skills can influence financial decision-making and conflict management in business environments. Leadership, when based on emotional intelligence, becomes a differentiating strategic factor in risk management, strengthening organizational culture, and increasing team and/or organizational productivity. In today's job market, there is a perceived need for investment in human resources. The hierarchy of competencies highlights not only the Intelligence Quotient (IQ) but also the Emotional Quotient (EQ), which demonstrates an individual's ability to handle various challenges, including their own conflicts and those of others and their groups. The methodological steps involved in preparing this report are exploratory, descriptive, and explanatory, including literature reviews, critical analyses of studies and research on leadership and risk management based on emotional intelligence as an essential strategic differentiator in modern business administration. The expected results include identifying strategies that enable the integration of emotional competencies and technical skills in corporate management, promoting risk mitigation. This led to the conclusion that emotional intelligence, incorporated as a strategic element and spearheaded by a leader with well-developed EI (Emotional Intelligence), promotes the integration of practices and tools that result in a more balanced, productive, and healthy environment, propelling the organization towards sustainable success.