CONNECTED OR EXCLUDED. DIGITAL INCLUSION AS A RIGHT AND A SOCIAL CHALLENGE

Abstract

This article discusses digital inclusion as a fundamental right and a social challenge in contemporary society. It is based on the premise that the mere availability of equipment and internet connectivity does not ensure full access to digital citizenship. The objective of this article is to analyze digital inclusion as an essential instrument for promoting citizenship and social justice, highlighting both its limitations and potential. Through a theoretical review and analysis of public policies, the study investigates the multiple dimensions of digital exclusion—such as access, use, and digital literacy—with an emphasis on vulnerable groups, including the elderly, low-income individuals, and those with low levels of education. It also examines pedagogical practices, digital literacy methodologies, and the roles of schools, civil society, and the State in promoting the critical and empowering use of technology. The study concludes that digital inclusion, understood as an educational and social process, must integrate infrastructure, training, cultural mediation, and equity in order to foster social justice and effective civic participation.