IMPACTS OF PRE-PROCEDURAL COMPLAINTS ON DEJUDICIALIZATION AND STRENGTHENING OF CONCILIATORY CULTURE

Abstract

This article addresses the role of the Judicial Centers for Conflict Resolution and Citizenship (CEJUSc) in promoting access to justice and consensual dispute resolution, with an emphasis on Pre-trial Complaints (RPP) and Conciliation and Mediation methods. The research demonstrates how these practices help reduce litigation and strengthen the conciliatory culture. In addition to demonstrating the impacts of institutional initiatives such as the National Conciliation Week (SNC), the presentation of data and the number of agreements approved in 2024 in the CEJUSCs of the Court of Justice of the State of Tocantins, demonstrate the effectiveness of these methods in implementing alternative dispute resolutions. The study also highlights the demand for strategies aimed at technological modernization in the CEJUSCs, as well as the constant improvement of judicial conciliators and mediators, aiming to consolidate these mechanisms as effective self-composition practices and expand access to justice. The results show that the implementation of the RPP contributes significantly to the promotion of more agile and satisfactory solutions. Therefore, the study offers a relevant contribution to the understanding of the current potential and requirements of CEJUSCs, reinforcing the need to formulate strategies that promote constant technological updating of services and continuous improvement of professionals, aiming at a more agile, accessible and humanized judicial system, aligned with the Principles of Cooperation and Social Pacification.