TELEWORK AT THE COURT OF JUSTICE OF PERNAMBUCO: AN ANALYSIS OF WORKING CONDITIONS AND THEIR SOCIAL IMPACTS FROM A HUMAN RIGHTS PERSPECTIVE

Abstract

This study aimed to analyze the impacts of telework on the working and social conditions of employees at the Court of Justice of Pernambuco (TJPE). To this end, a mixed-methods study was conducted, with a predominantly quantitative approach, combining a structured questionnaire administered to 156 employees working entirely under a telework arrangement with a documentary analysis of regulations and legal acts concerning this work modality within the Judiciary. The results showed that 89.8% of the participants perceived telework as contributing to increased productivity, while 64.1% reported satisfaction with their home working environment and 53.8% identified a balance between professional and personal life. Conversely, 69.9% considered the number of employees insufficient, 46.2% assessed the available resources and equipment as inadequate, and 59.6% reported work-related health problems. Furthermore, 42.6% stated that they performed work activities during their disconnection period, and 62.2% did not perceive opportunities for career advancement. It is concluded that telework offers benefits, but its effectiveness depends on achieving a balance between productivity, adequate working conditions, health, professional recognition, and the protection of employees' rights.