PROCESS IMPROVEMENT DESIGN IN THE DEPARTMENT OF GENERAL SERVICES FOR MUNICIPALITIES

Authors

  • Joyce Cristina do Carmo Silva Fatec Ferraz de Vasconcelos/SP
  • Rosimeire Aparecida Martins Paulino Fatec Ferraz de Vasconcelos/SP
  • Daisy Eboli Universidade de Mogi das Cruzes/SP

DOI:

https://doi.org/10.51891/rease.v9i5.9930

Keywords:

Design. WBS. Public services.

Abstract

This project aims to create an improvement in public service on jobs requested by society such as repairing holes in sidewalks, streets, replacing burned out light bulbs to improve neighborhood safety, dengue hunting service, collection of debris from streets and land. baldios, etc., where the population can have quality care, reduce waiting times, and optimize care within public bodies such as City Halls, developing the scope and analytical structure of the project called Communicate Ativan.

Author Biographies

Joyce Cristina do Carmo Silva, Fatec Ferraz de Vasconcelos/SP

Tecnólogo em Gestão da Produção Industrial pela Fatec Ferraz de Vasconcelos/SP. 

Rosimeire Aparecida Martins Paulino, Fatec Ferraz de Vasconcelos/SP

Tecnólogo em Gestão da Produção Industrial pela Fatec Ferraz de Vasconcelos/SP. 

Daisy Eboli, Universidade de Mogi das Cruzes/SP

Prof.ª Drª em Engenharia Biomédica pela Universidade de Mogi das Cruzes/SP. 

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Published

2023-05-31

How to Cite

Silva, J. C. do C., Paulino, R. A. M., & Eboli, D. (2023). PROCESS IMPROVEMENT DESIGN IN THE DEPARTMENT OF GENERAL SERVICES FOR MUNICIPALITIES. Revista Ibero-Americana De Humanidades, Ciências E Educação, 9(5), 1854–1863. https://doi.org/10.51891/rease.v9i5.9930

Issue

Vol. 9 No. 5 (2023): Revista Ibero-Americana de Humanidades, Ciências e Educação- REASE

Section

Artigos

Categories

License

Atribuição CC BY