CONSUMER RIGHT AND THE IRDR - RESOLUTION INCIDENTS OF REPETITIVE CLAIMS

Abstract

This article aims to analyze the introduction of IRDR in the Brazilian legal system through arts. 976 to 987 in defense of consumer rights, mainly due to the lack of tools capable of identifying such transactions. The new CPC, concerned with resolving these adversities, sought to enhance the system of precedents and launched instruments for managing repetitive cases, as with the IRDR. From the methodology of bibliographical and jurisprudential research, it is observed that despite the Incident's full ability to resolve the issue of mass demands in consumer law, the institute is still little used by the courts, mainly in this branch of law.