INCLUSIVE LANGUAGE AND AUDIO ACESSIBILITY IN ACCESS TO JUSTICE: A PROPOSAL FOR INCLUSIVE COMMUNICATION FOR VULNERABLE INDIVIDUALS IN SPECIAL COURTS

Abstract

This article analyzes legal language and its relevance to ensuring effective access to justice in Special Civil Courts, as well as the need for inclusive communication practices. It identifies communication barriers within these courts stemming from the use of technical language—or "legalese"—which can act as a factor of social exclusion for vulnerable individuals. There is a lack of research on how this barrier functions as a mechanism of exclusion, compounded by the absence of assistive communication methods for hyper-vulnerable persons. In this context, the study questions how technical legal language and the lack of specialized notification methods for this group can compromise access to justice in these courts. The research aims to analyze the inclusive function of plain language and proposes the use of audio-based communication via WhatsApp as an inclusive tool. The study adopts a qualitative approach and a deductive method, grounded in a literature review, statistical data, and an analysis of the regulations governing these courts. It is concluded that textual simplification, combined with auditory transmission, reduces cognitive load and enhances the understanding of procedural acts, thereby promoting human dignity and effective social inclusion within the justice system.