HEALTH EDUCATION WITH THE POPULATION AND ITS POWER TO IMPROVE THE USER EXPERIENCE OF THE UNITED HEALTH SYSTEM: BUILDING A RELATIONSHIP BETWEEN THE POPULATION AND PROFESSIONALS

Abstract

This opinion article aims to think about strategies to improve the user experience in the Unified Health System based on Health Education strategies, which include both access to knowledge about public health and participation in decision-making and supervisory processes. on health policies. In this context, we look at health education processes from basic education and observe a series of failures, both in educational and health policies, and we conclude that only with a perspective of network policies will we be able to effectively educate users of the health system in health. SUS.