ERRORS IDENTIFIED IN THE DISPENSING OF MEDICINES IN THE HOSPITAL ENVIRONMENT

Abstract

Introduction: The Hospital Pharmacy Service has as one of its essential tasks to establish policies and procedures that aim to ensure a rational and safe drug dispensing system through integrated actions with the various health professionals and managers. Objective: Assess the occurrence of errors in drug dispensing Methodology: This is an integrative review, where data are collected in the Virtual Health Library (bvs), which includes, among other databases, lilacs, scientific journals, medline, scielo. The inclusion criteria were, time frame of the last 10 years, articles in full and in Portuguese. As an exclusion criterion, removal of incomplete texts, duplicated articles in the databases and articles outside the theme. Results: After analyzing the bibliographies, it is known that the type of drug distribution system used in the hospital can influence the safety of drug dispensing. There are several possibilities for errors in drug dispensing to occur, one of which is that the medical prescription is wrong and that the prescription is incorrect. Defined as the discrepancy between the written order in the medical prescription and the fulfillment of that order. These are mistakes made by pharmacy employees (pharmacists, including) when dispensing medication to the different units of the hospital. Conclusion: It can be observed that medication dispensing errors are very common in hospital units, it is necessary to take measures to minimize the occurrence of this error, so that there is also an improvement in patient safety and a reduction in hospital costs.