HEALTH MANAGEMENT AND THE USE OF TECHNOLOGIES IN THE MULTIPROFESSIONAL MONITORING OF USERS ON CONTINUOUS USE OF PSYCHOTROPIC DRUGS IN PRIMARY HEALTH CARE UNITS

Abstract

Objective: To analyze management strategies and the impact of technology use in the multidisciplinary follow-up of users on continuous psychotropic medication in Primary Health Care Units (PHCUs). Methods: An integrative literature review was conducted in the PubMed, SciELO, and LILACS databases, covering the period from 2020 to 2026. Thirty-six references addressing technological management, interdisciplinary action, and patient safety in Primary Health Care (PHC) were selected. Results: The transition to digital models facilitated adherence monitoring and reduced prescription errors, especially through automated alerts and electronic medical records. The role of the clinical pharmacist and the use of mobile technologies (mHealth) strengthened the therapeutic bond and active surveillance. However, barriers such as low digital literacy and lack of interoperability between systems (PHCUs/Psychosocial Care Centers) still persist. Conclusion: Technological integration, when combined with multidisciplinary and humanized work, is essential for pharmacological safety. By 2026, the challenges focus on bridging the digital divide and continuously training teams for the ethical and analytical management of data, aiming for more preventive and inclusive mental health care within the Brazilian Unified Health System (SUS).