UNIVERSITY OUTPATIENT CLINIC IN BELO HORIZONTE: PATIENT PERCEPTION AND SATISFACTION REGARDING MINOR SURGICAL PROCEDURES
DOI:
https://doi.org/10.51891/rease.v10i5.13806Keywords:
Ambulatory surgical procedures. Patient satisfaction. Hospitals Teaching.Abstract
This study investigated patient satisfaction at a university outpatient clinic and highlighted its importance as an indicator of service quality. Despite concerns about pre-surgical anxiety and hospital infrastructure, patients expressed overall satisfaction with the care received. The findings emphasize the need for clear communication about surgical procedures and a welcoming hospital environment. These insights can inform ongoing improvements in healthcare services to ensure a positive experience for all patients.
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Published
2024-05-07
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Atribuição CC BY
How to Cite
Dutra, L. C., Oliveira, M. G. de, Cordeiro, L. M. M., Nogueira, J. F. L., & Freitas, L. A. R. (2024). UNIVERSITY OUTPATIENT CLINIC IN BELO HORIZONTE: PATIENT PERCEPTION AND SATISFACTION REGARDING MINOR SURGICAL PROCEDURES. Revista Ibero-Americana de Humanidades, Ciências E Educação, 10(5), 1022-1027. https://doi.org/10.51891/rease.v10i5.13806
