A INTELIGÊNCIA EMOCIONAL: INFLUÊNCIA NA VIDA PROFISSIONAL E NAS ORGANIZAÇÕES

Abstract

This article aims to verify through bibliographical research, in addition to articles and dissertations on the subject, in order to demonstrate the application of emotional intelligence in the organizational environment, through the development of leaders, with the concept of emotional intelligence, in view of how the people behave, communicate, and how to relate in the organizational environment, consequences suffered by the organization for attitudes, coupled with decision-making and negotiations based on the use of emotions, and the importance of the intelligent and appropriate use of emotions to generate results positive. Its concept added to everyday life highlights the essential points that make the individual more active and likely to achieve success. It seeks to verify the professional's growth, providing the appreciation of those involved in the constant development process. The objective is to understand how it influences the organizational environment in addition to identifying skills and competences and emphasizes the importance of a healthy environment. Knowledge of the concepts of emotional intelligence is of paramount importance for the organization to know how to recognize and promote the individual, since in a balanced environment, motivated professionals are more conducive to growth, resulting, consequently, in the efficiency of service provision.